What our families say

“We had read every guide, watched every video, and still felt nervous about bringing home our first puppy as empty-nesters. The application felt thorough without being intrusive, and our coordinator answered the phone on a Sunday. Biscuit arrived crate-trained, microchipped, and calm — she slept through her second night. Two years on, she is our quiet morning companion and the reason we wake up smiling.”

“Oliver flew to us in Denver via the climate-controlled courier service — yes, we tracked the van the whole way. He stepped out of the travel crate, used his potty pad within twenty minutes, and has not had a single nervous night. The two-year congenital health guarantee gave us the confidence to say yes, and the weekly photo updates during the waitlist made it feel like we were already part of the family.”

“I am a pediatric oncology nurse and work twelve-hour shifts. I needed a small, quiet companion who could handle an apartment and a few hours alone. Litle Pups matched me with Honey, a 3.9-pound Pomeranian who already knew her name and her crate. The behaviorist on staff walked me through the first month by phone — free, no time limit. I have recommended them to three colleagues since.”

“Our nine-year-old daughter has severe asthma, so finding a low-shedding, health-screened puppy mattered more to us than color or pedigree. Theo is a 5.1-pound Morkie, examined by the on-staff DVM at every milestone. When he arrived, we received his full vaccination record, microchip number, and the AKC S.T.A.R. Puppy folder — binders, not PDFs. It felt old-fashioned in the best possible way.”

“I am a retired schoolteacher on a fixed income, and I worried the boutique process would be out of reach. It was not. The reservation deposit was reasonable, the waitlist honest, and the staff patient with my many phone calls. Wren — a 7.4-pound Cavapoo — is my retirement gift to myself. She has met every neighbor on our street and remembers each one.”

“I run a private practice out of my home, and Pearl — a 3.4-pound Maltese — has become an unofficial therapy dog for anxious clients. The Litle Pups team walked me through AKC S.T.A.R. Puppy basics over video and helped me continue the socialization curriculum at home. Two years in, my clients ask for her by name. She is the calm in the room.”